Quality Management

Total quality management can be viewed as an administrative strategy, whose aim is to make sure that all those that are involved are conscious about the need to guarantee the quality of a wide variety of organizational processes. This type of management has been amply utilized in the sectors of industry, education, government and even in the service sector.

During the total quality evaluation process, it is necessary to establish and maintain an environment in which the collaborators, through teamwork, manage to obtain an effective performance in trying to achieve the goals and missions of their organization.

Training – we have a team of consultants with ample experience and recognized technical capacity to carry out courses and training, in loco, or in the classroom, in diverse areas within your organization.

Consultancy - Analysis and Implementation

Quality management tools are used to resolve problems with the aim of optimizing a company’s operational processes. Quality cannot be separated from the statistical tools and basic logic used in the control, improvement and planning of quality. These tools have been widely promoted in the business world as they help people involved in quality control to understand, through the data produced, the causes of problems and the possibility to determine solutions.

- PDCA: also known as the Deming Cycle, has as its main aim (through the division into four main steps) to make the processes involved in the execution of quality management clearer and more agile.

- KAIZEN: this is focused on continuous efforts to implement improvements, and involves everybody in an organization (from top management all the way done to entry-level workers) working in teams without distinction. Thus allowing for improvement programs to be implemented by an organization’s own workers, working in teams, without the need for investment, and in a simple and fast way. Kaizen’s biggest strengths comes from its capacity to create an environment of high commitment to the objectives of improvement and a strong motivational component for carrying out the required work.

- 5S Program: a 5S program can be implemented in any type of company, public body, school, association, and even in someone’s personal life. Its implementation can help improve productivity, efficiency, security and motivation, as well as being an ally in fulfilling the requirements for the certification of ISO.